Our policies

General

  • All prices are in USD.
  • Hourly Rate Is a fixed rate charged per hour with a minimum booking of 2 hours for SED & SUV and 3 hours for Sprinter/ party bus which includes garage/travel time (Garage time out to Garage time in)
  • Smoking is prohibited in all our vehicles.

Reservations

  • We encourage you to reserve at least 72 hours in advance of your trip. Last minute reservations (within 24h) may be possible but are not guaranteed.
  • We require a major credit card for all reservations (MasterCard, Visa, Amex, Discover)
  • We require full payment for all reservations at the time of booking.
  • Transportation is available 24/7 
  • Minimum booking hours for Sedan and SUV is 2 hours.
  • Minimum booking hours for the Sprinter party bus is 3 hours.
  • Balances to be paid to the driver on the run date before the beginning of the run.

·       Wait time is limited to 15 minutes at the pickup for non-airport pickups. Airport Arrival, max wait time is 30 minutes at wheels down for domestic and 60 minutes for international.
Cancellations

24 hours cancellation policy
if you cancel less than 24 hours for any reasons, you will be responsible for the full amount quoted.
For special events, please contact us for cancellations or changes.
In case of extreme weather conditions, we may experience delays or cancellations. Should this happen, we will inform you as soon as possible.

Damages/Liability

  • The clients assume full financial liability for any damage caused by them or any members of their party to the vehicle during their tour or party time. Fees starting at $250 apply. A fee of 100.00 for each carpet or seat burn.
  • The driver has the right to terminate run without refund (if there is blatant indiscretion on the part of the client(s)). It is Illegal to stand through the sunroof.
  • In case of mechanical breakdown during the trip, we will promptly replace the vehicle and do everything we can to provide the best service while ensuring everyone’s safety. 
  • We cannot be held responsible for delays or trip termination due to weather, traffic, or unsafe road conditions (acts of nature, accidents and so on.)

 

 

 

 

Terms & Conditions

General: Thank you for visiting the website of Vermont First Class Ride, www.vtfirstclassride.com (the “Website”).The terms “we” “our” and “us” refer to Vermont First Class Ride, its subsidiaries and its affiliates, and the terms “you” or “your” refer to any individuals who access this Website. By accessing or using this Website, you agree and consent to be legally bound by these Terms and Conditions of Use (the “Terms”) without limitation or qualification.

Use of Website: This Website is not directed towards children. If you are using this Website, you are confirming that you are 18 years of age or older, or are over 13 years of age and using the Website with the consent and supervision of your parent or guardian.

You agree to indemnify and hold us harmless from any liability, loss, claim or expense including attorney’s fees, related to your violation of these Terms or your use of the services, products, or information made available through the Website.

Website Modifications: We reserve the right to modify or terminate this Website or any service available on this Website, any link, embed, platform, widget, application, software, product, or feature used by this Website, and your access to this Website, in whole or in part, at any time whatsoever.

Changes to Policies: We reserve the right to make changes to our policies at any time. In case of major changes, we will notify you via email or a notice on our website/social media.

Electronic Communications: Visiting this website, texting, or sending emails to us constitutes electronic communications. You consent to receive electronic communications from us by providing your personal information.

Information we collect: We may collect information that cannot be used to personally identify you (such as demographic information, usage or pages etc.) and personal information (such as your name and contact information that you submit through this website).

How we use the information: We will never spam or sell your information. We may use it to confirm your reservations, inform you of any changes, or for emergency situations. Additionally, we may use your information to contact you with marketing messages or follow up on a service.

Links: As part of the service, we may provide links to other websites or applications. These have their own privacy practices and our policies don’t apply to them. We encourage you to read the privacy statement of each website before using it.

These policies and terms have been updated in March 2023